My husband and I had met several agents, and found that we meshed really well with Dana. She and Michelle were excellent. They immediately gave us a sense of ease with their professionalism and honesty. Buying our first home was a stressful process, and we really wanted to make a good investment. So when it came to working with an agent, the traits we valued highly were honesty and wisdom. Dana demonstrated both, and we felt that she was doing everything she could to guide us toward making a sound decision. I’ll admit that we were sometimes difficult to get in touch with since we work so much and couldn’t always take calls or return emails quickly. She and Michelle always responded warmly and patiently. It was ultimately this final trait that won us over completely. They made every interaction pleasant and removed any source of stress. Dana and Michelle walked us through the negotiation, title and settlement process, and they even helped us with arranging the home inspection, plumbers, electricians, general contractors, etc. I would wholeheartedly recommend working with this team for their incredible professionalism, honesty, and experience.